![]() ![]() Update: Honda covered the transmission replacement, I paid the labor. If you’ve had similar problems, please leave a comment. If they are as cooperative as last time, I will give Honda a 5 star rating. I’ll update after I hear from the case manager. ![]() A case manager is suppose to call me within 2 business days. Marlene answered the customer service call and assigned me a case number. Today I called Honda and registered a complaint. My mechanic (not the dealer) tried to save me money by replacing the automatic transmission lock up solenoid and thought that might help. Less than 90,000 miles later, my transmission needs to be replaced. It is obviously a defect in design that this transmission goes out so quickly.įast forward to now, 2008. I said, since you are willing to extend new cars to 100,000 miles, it would make sense to cover my new transmission 100,000. I asked Honda to extend my new transmission warranty 100,000 miles from the time of the new transmission, giving me a warranty to 145,000 miles. I give Honda credit for excellent service at that time.Īfter this, Honda extended their transmission warranty to 100,000 miles on all their Odysseys. After reviewing it with a case manager, they agreed to pay for the part, and I pay the labor. I called myself to complain to Honda Customer Relations (1-80 is their current number). Came back and gave me the same story: the warranty expired on the transmission. They supposedly made a call to Honda to ask about the warranty. You have to pay about $3000 for a new transmission. With 45,000 miles, the warranty on my transmission was expired.Ī car with 45,000 miles requiring a new transmission was unheard of!ĭiamond Bar Honda dealer says, sorry, your warranty is expired. At that time, Honda had not yet realize the extent of their transmission problem and had not extended their warranty. In 2003 with 45,000 miles on the van, the transmission went bad. It was purported to be the best van, efficient engine, and we trusted Honda as a maker of reliable cars. I was on a waiting list and waited a couple of months to get this van. I have a 1999 Honda Odyssey, bought brand new from the dealer, Rock Honda it was. ![]()
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